Asia Head Corporate Relations – Leading Australian UniversityLeadership Search

The client institution is a globally ranked Australian University. The university is a young university and has been consistently ranked among top 50 universities in the world with less than 50 years of age.

The university has more than 50000 students and 4000+ staff at 4 campuses in Australia. The university is known for it’s cultural diversity with students coming from more than 120 countries.

The university has long standing relationship with Asian countries.

Being the first position for corporate engagement function by globally ranked university, this was a challenging assignment.

Challenges in this search assignment:
– Geographical spread of the position
– Lack of clarity about the future prospects of the position

EduShine to focus on the context of the position and started mapping of educational institutions and HR services firms. We identified 30 target organisations having premium service / product and global customer base. These organisations included educational institutions, HR consulting firms, job portals, leadership training firms and assessment firms. We created long list of about 40 candidates and initiated a conversation to understand their interest for the position. Based on candidate interest level and EduShine’s rigorous assessment, 7 candidates are shortlist for initiating selection process by the client university.

The university selection process was of 6 rounds of interview meetings and leadership assessment test. EduShine conducted detailed reference check and also assisted university in compensation negotiation.

The biggest challenge was that Arguzo was not utilizing technology properly. Too much of the work was still being recorded manually, which meant that the numbers took a long time to note down and then to be analyzed. Live data was also not available and decisions can only be made after all the required data and been received. This was holding Arguzo back; they knew they could corner more of the market if they had the ability to be more mobile. The work addressed three critical issues for Pharm Ltd.:

• Improve sales and operations and production planning:

  The teams focused their efforts on a few of the highest-value S&OP levers in order to review the current planning process, identify gaps in the planning infrastructure and analytically understand demand and supply variability.

• Determine the right inventory level:

  With hundreds of medications in the market, Pharm Ltd. needed a proper method to predict and manage their inventory. Using a mean absolute percentage analysis (MAPE), the teams defined appropriate levels for raw materials and finished products by mapping actual versus forecasted sales on the most important SKUs.

• Optimize the supply chain for perfect order planning:

  The diagnostic determined the stressors that affected sales and service levels. The teams focused on resolving issues related to higher-than-normal back-orders and lead times, which stressed the entire supply chain and led to delays in medications reaching consumers.

The solution WP consulting came up with combined cutting edge technology with real world practicality. Everyone knew that the systems had to be updated, the real challenge was updating them without disrupting the whole organization in a negative way. The solution was to introduce proper workload management done through computers, while providing mobile platforms to the stakeholders.

This allowed the workers to be involved in the job instead of feeling like they had been made redundant by technology.